Issues with pause or rewind

On this page

• About live pause and rewind
• Refresh remote control
• Restart device

Live pause and rewind is available on all Hubbl channels. For a full list of Hubbl channels, click here.

Live pause and rewind is not available on free-to-air live channels. If you attempt to pause or rewind a free-to-air live channel, you’ll receive an error message.

If you've missed something on a live free-to-air channel, you can catch up with on demand content by opening the relevant free-to-air app. See Viewing content on Glass or Viewing content on Hubbl for more information.

More about pause:
You can pause on demand content and certain live channels for up to 60 minutes by pressing the play/pause button on the Hubbl remote. After the 60 minutes, the program will continue to play from when you paused it.

More about rewind:
You can rewind certain on demand and live content for up to 60 minutes using the left/right buttons on the Hubbl remote. This depends on how long you’ve been viewing the channel. For example, if you’ve only been watching FOX Footy for 20 mins, you’ll be able to rewind 20 mins.

For more information about pause and rewind on other apps, refer to the apps' Help sites.

The Hubbl remote may need a refresh.

1. Wipe the front of the remote firmly to unstick any buttons and remove any dirt.
2. Tap both sides of the remote on the palm of your hand to remove any loose dust or dirt.

Reboot the remote control:

1. Remove the battery cover from the back of the Hubbl remote.

2. Refresh the batteries by taking them out and inserting them again.
3. Press and hold the 1and 3buttons together on the remote for 3 seconds.