On this page
Check postcode settings
Setting the correct postcode ensures you receive the correct free-to-air channels for your location, and allows you to receive accurate TV Guide listings and program times.
To check or change your postcode:
- Press Home on the Hubbl remote and scroll down to Settings .
- Select Local channels.
- Select Postcode,
- Check that the postcode is correct. This needs to be the postcode in which the device is located.
- If the postcode is incorrect, select Update postcode and enter the correct postcode.
Note: If you have multiple devices on your Hubbl account, each device will share the same postcode. This means a device located in a postcode that’s different to what's registered on your device will:
- not be able to pick up free-to-air channels (if connected via aerial)
- pick up the free-to-air channels local to the registered postcode (if connected via internet).
Restart device
Restart Hubbl Hub
- Switch the Hubbl Hub off at the wall and after 30 seconds, switch it back on again. You do not need to unplug it.
- After a few seconds, you'll see the Hubbl logo on screen and the red or white standby light will come on.
- On the Hubbl remote, press the Home button to launch the home screen.
Restart Hubbl Glass
- Switch the TV off at the wall and after 30 seconds, switch it back on again. You do not need to unplug it.
- After a few seconds, you'll see the Hubbl logo on screen and the red or white standby light will come on.
- On the Hubbl remote, press the Home button to launch the home screen.
Complete a free-to-air scan
- Press Home on the Hubbl remote and scroll down to Settings .
- Select Local channels.
- Scroll down to Aerial Scan.
- Select Begin Scan.
Note: If you see a message to connect an aerial, refer to the previous step as the equipment or connection may not be correct.