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If you're seeing the following error message, refer to the troubleshooting step below:
- " The batteries in your remote control are running low. Please replace them ."
Replace remote batteries
- Remove the entire back cover of the remote by sliding it down. Follow the direction of the arrow on the back of the remote.
- Remove the old batteries and insert new AAA batteries, ensuring the correct positioning.
- Slide the back cover back into place and press firmly to close.
- Press the Home button to launch the home screen.